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Owner Resources

At Mercedes-Benz, our task is to deliver the highest quality Genuine Parts & Service in the industry. Over a century of experience in vehicle and parts manufacturing enables us to continually deliver outstanding performance of your vehicle.

Mercedes-Benz App and Financial Services


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All of your vehicle information in one place.

TDiscover the benefits of managing your Mercedes-Benz Financial Services account online with quick access to the following features:

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Access your account.

From remote assistance to real-time virtual consultation and even holographic imaging, our experts employ the latest technology to complete every service appointment and get our customers back on the road as quickly and efficiently as possible.

  • Update Your Information: Address, Bank Account, and contact preferences
  • Access Account Information: Transaction History, Payoff Balance
  • Make a payment or submit a special request

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Resources


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Operator's Manuals

Find guides and important information about oil changes, tire rotations, filter changes and more to ensure a long and healthy life for your Mercedes-Benz.

View manuals

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How-to Videos

Having trouble with a specific technology or function? Watch helpful videos on topics from Bluetooth pairing to garage door pairing and more.

View videos

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Recall information

See if your vehicle has any ongoing recalls, and learn about the appropriate next steps.

View recalls

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Roadside Assistance

When you drive a Mercedes-Benz, assistance is on-call 24/7, so if you ever need it, we'll be there.

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Lease Return Options

The road doesn't end when your lease does. We're here to help you understand your options and responsibilities during the lease return process.

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Accessories

Whether it's a style modification, or a functional change, Mercedes-Benz has the best products to perfectly fit your vehicle and lifestyle.

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Mercedes-Benz Resources

Maintaining your Mercedes-Benz

Your Mercedes-Benz is made up of thousands of parts, all working in unison to deliver quality performance, comfort, and safety. See how to properly maintain it at every leg of the journey, and keep it running like new for years to come.

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Customer Support

We would like to hear from you. If you're looking to get in touch with a Mercedes-Benz Canada representative, this is the place to do it.

Contact the Mercedes-Benz Customer Assistance or your Mercedes-Benz dealer for more information.

Contact Mercedes-Benz



The images displayed are for illustrative purposes only and may not accurately represent the actual vehicle being offered and include variations in vehicle color, trim, options, or other specifications.

We strive to provide accurate and up-to-date information. However, please note that specifications, equipment, options, and prices are subject to change without prior notice. For the latest and most accurate details, visit mercedes-benz.ca. In the event of any discrepancy between the information provided on this website and mercedes-benz.ca, the information on mercedes-benz.ca will take precedence.

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