Service Offers

Extended Limited Warranty
Your Mercedes-Benz is engineered to bring you years of driving pleasure. With this in mind, if you plan to drive your vehicle beyond its four-year/80,000 km new vehicle warranty, then a Mercedes-Benz Extended Limited Warranty might be right for you. Extended coverage is available for up to seven years or up to a 160,000 km maximum, whichever comes first.[1] And if you change your mind and decide to sell or trade in your Mercedes-Benz during this period, an Extended Limited Warranty can help retain and increase the resale value of your Mercedes-Benz.

What are the benefits?

  • Choose from 2 or 3 years of additional warranty coverage or up to a 160,000 kms, whichever comes first
  • Protect yourself from unforeseen repair costs
  • Receive Emergency Roadside Assistance for the entire term of your Extended Warranty
  • Zero deductible
  • Honoured by Canadian Mercedes-Benz dealers
  • Coverage is similar to your new vehicle warranty for two additional years, with powertrain coverage available for a third additional year
  • Backed by Mercedes-Benz Canada
  • Transferable from person-to-person, via an authorized Mercedes-Benz dealer

How long does it last?

Add 24 months or 36 months of extended coverage or until the vehicle has reached 160,000 km, to your new vehicle basic warranty.

The Extended Limited Warranty begins on the first to occur of 48 months or 80,000 km (the end of your new vehicle warranty). If the vehicle reaches 80,000 km prior to 48 months, then the Extended Limited Warranty period will begin on the repair order date of the first warranty claim submitted at or over 80,000 km.

  • The 24-month/160,000 km coverage is similar to new vehicle warranty
  • The 36-month coverage term includes the coverage of the 24-month plan, with the powertrain covered for an additional 12 months

When can I purchase this warranty?

The Extended Limited Warranty can be purchased at any time during the new vehicle basic warranty period (48 months / 80,000 km), as long as the current owner purchased the vehicle from an authorized Mercedes-Benz dealer.

If you have a Star Certified Warranty from a Pre-Owned purchase, it can be upgraded to an Extended Limited Warranty at any time during the new vehicle basic warranty period, as long as the vehicle has been regularly maintained by an authorized Mercedes-Benz dealer. Depending on your model and date of purchase, $600 to $1,500 could be rebated off the purchase price of the Extended Limited Warranty.

 Learn more about Extended Limited Warranty and coverage details

*National MSRP pricing is shown and is intended for informational purposes only. Prices do not include taxes, levies, fees, freight and delivery charges, insurance and license fees, as well as any other products or services not listed that may be available to you through your selected Mercedes-Benz retailer. Vehicle prices subject to change without notice. Dealer may sell for less. These prices do not apply in provinces with total/all-in pricing requirements. Please contact your local retailer directly by phone or in person for exact pricing details and total prices applicable in those provinces. **Dealer may sell for less. Mercedes-Benz Canada Inc. reserves the right to change prices at any time, and without notice. [1]Some terms and conditions apply. [2]An administration fee applies. [3]Please consult your dealer for pricing. Certain limitations apply. [4]Suggested retail price. †Available when a lease includes the purchase of Prepaid Maintenance (PPM).

Prepaid Maintenance

Overview

Prepaid Maintenance is available for most Mercedes-Benz models[1] at the time of purchase, or any time before the first scheduled maintenance service. Mercedes-Benz Prepaid Maintenance offers further peace of mind: your vehicle’s factory scheduled maintenance will be followed, its warranty maintained, and all work will be performed by highly-skilled technicians using the latest diagnostic tools, and Mercedes-Benz GenuineParts.

Prepaid Maintenance Select is available for most 2010 and newer Mercedes-Benz models. Vehicles are eligible for Prepaid Maintenance Select anytime after the first scheduled maintenance service or when mileage exceeds 25,000 km for most Gasoline-powered models (18,000 km for Diesel, AMG and V12 models), whichever occurs first.[2]

Prepaid Maintenance Brochure Prepaid Maintenance Select Brochure

 

Benefits

Prepaid Maintenance

  • Plans as low as $15 per month
  • Savings of up to 30% compared to pay-as-you-go
  • Savings of an additional 20% on lease plans[3]
  • Lump sum or monthly payment options[4]
  • Fully-transferable from person to person through an authorized Mercedes-Benz dealer[5]

Prepaid Maintenance Select

  • Savings up to 48% compared to pay-as-you-go[6]
  • Lump sum or monthly payment options[7]
  • Technicians using Mercedes-Benz GenuinePart
  • Transferable Prepaid Maintenance Select to a new owner if you sell[5]
  • Service availability at authorized Mercedes-Benz dealerships across Canada[8]
  • 24-hour Roadside Assistance

*National MSRP pricing is shown and is intended for informational purposes only. Prices do not include taxes, levies, fees, freight and delivery charges, insurance and license fees, as well as any other products or services not listed that may be available to you through your selected Mercedes-Benz retailer. Vehicle prices subject to change without notice. Dealer may sell for less. These prices do not apply in provinces with total/all-in pricing requirements. Please contact your local retailer directly by phone or in person for exact pricing details and total prices applicable in those provinces. [1]Prepaid Maintenance is available for 2014 and newer models and is not currently available on G550 or SLS models. [2] Prepaid Maintenance Select is not currently available on G550, SLS or SLR models. [3] When Prepaid Maintenance is purchased as part of the lease contract, with matching terms; applies only to vehicles that are returned at end of lease term. [4] Monthly payment options only available at the time of vehicle purchase (lease or finance deals).[5] Certain terms and conditions apply. [6] Percentage savings may vary based on vehicle model and year. [7] Monthly payment options only available at the time of vehicle purchase. [8] Prepaid Maintenance Select coverage is available for work performed at an authorized Mercedes-Benz Canada dealership only.

10% off Wiper Blades with Complimentary Installation

Purchase Mercedes-Benz wiper blades and receive 10% off and complimentary installation.

10% off Battery Installation & Parts Purchases

Receive 10% off your battery parts purchase as well as labour installation.

Over time, a battery loses its capacity or ability to hold a charge. One day, a weak battery will not be able to start your car. Often, this happens when the weather gets cold; when the battery is low on charge, a car will need to be boosted to start. To avoid this situation, a battery should be replaced within 3-5 years before its capacity drops to a critical level.

smart Oil & Filter Change

Think we’re expensive? Think again.

The smart Centre Victoria Value Service is a program of all-inclusive and highly competitive prices for smart Models. All work is carried out by smart Trained Technicians using only smart Approved Consumables and Genuine smart Parts, which come with a two-year dealer warranty. The result? Outstanding quality and complete peace of mind at a remarkably competitive price.

Oil Change Specials:*

CDI Diesel Models & Gasoline Models:

$99.95

Every oil change includes:

  • 5w40 Mobil 1 synthetic motor oil and a genuine smart oil filter.
  • Two-year dealer warranty on parts and labour.
  • Complimentary car wash and vacuum.

Please contact our service department for more information or to book your smart in for an appointment.

When booking your appointment please make sure to mention this online special in order to receive the special pricing. 

© 2016 smart Canada, a Division of Mercedes-Benz Canada inc. * Includes up to 3 litres of 5W-40 ESP Formula M synthetic oil for CDI diesel models and 4 litres of 5W-40 Formula M synthetic oil for gasoline models. offer only applicable to 2005-2015 smart fortwo cars only. Oil and Filter Change does not include a service loaner or alternate transportation (taxi voucher) option. Taxes and environmental recycling fees extra. Cannot be combined with any other offers. Please see smart Centre Victoria for full details. Three Point Motors - smart Centre Victoria. DL 9818. #30817