Roadside Assistance

Here For You When You Need It Most.

As a Mercedes-Benz customer, you can enjoy the peace of mind that comes with having 24/7/365 access to on-call assistance. Our technicians are standing by for dispatch, so wherever you are, whenever you need us, we’ll be there.

Need Roadside Assistance?

Call 1-800-387-0100

Our Roadside Assistance Program Can Help With

Replacing a flat tire with a spare

Delivering a jumpstart in the event of a dead battery

Providing 3-5 gal of fuel if you run out

Arranging a tow in the event of a mechanical issue or accident

Accidents happen.

In the event of a mechanical issue or accident, Mercedes-Benz Roadside Assistance will arrange for a tow to the nearest authorized Mercedes-Benz dealers, free of charge. Our Collision Centers ensure your vehicle is repaired using only Mercedes-Benz Genuine Parts. In certain situations, additional charges may apply.

*Flat-tire changes will require a heavy-duty portable jack capable of lifting 3,000-15,00 lbs, depending on vehicle style, modifications, and/or load. Dealers are responsible for ensuring technicians are properly equipped to provide these services.